Roles & Responsibilities

Team & Technical Project Management

• Led small and large teams receiving exceptional employee and customer feedback
• Certified Project Manager for Web site design, search, content management, and server upgrade projects
• Led concurrent projects and project teams and delivered results on time

Web Application Development

• 10 years of experience building content-rich web sites
• Technical Design and development of dynamic Web applications
• Implemented and developed with Interwoven TeamSite and other Content Management Systems

Infrastructure System Support

• Supported multi-server clustered Web environments hosted in multiple firewall protected data centers
• Responsible for hardware upgrades, scale planning, Apache configuration, and production support

Skills & Technologies

Management Tools

• Microsoft Project Server/Visio/Office/SharePoint/InfoPath, Documentum eRoom, Serena TeamTrack, Intuit QuickBase, Remedy, Brio, Six Sigma/PMI-PMBOK/RUP Process Methodologies

Web Application Development

• HTML, Perl, PHP, JavaScript, ColdFusion, SQL, QuickBase, and Photoshop
• Interwoven TeamSite/OpenDeploy CMS, FrontPage, Apache, IIS, Netscape Enterprise, SQL Server, Oracle database, TextPad, BBedit, Dreamweaver, Contribute, Eclipse, Visual Source Safe, CVS, RCS
• LDAP(S), XML over HTTP(S), SSL, SSH tunnels, multi-network firewalls, and MIME email

Web Systems and Infrastructure

• Apache configuration including VirtualHosts, HTTPS, and redirection
• Load balancing, log analysis, monitoring, and tool development
• Extensive focus on user experience; system uptime and page response times
• Unix/Solaris, Windows server and workstation (NT/2000/XP), and Mac OS X

 

Employment History

ThoughtMatrix: December 2007 - Present

  Palm Inc. – Project Manager/Technical Lead (Palm.com & Euro.palm.com)

• Managing extension of USA TeamSite implementation out to European operations

Sapphire Technologies: June 2006 - November 2007

  Charles Schwab – Contract Technical Project Manager (Schwab.com)

• Project Managed $500k Schweb Infrastructure Upgrade project using STech PMO RUP methodologies
• Guided HR & Schwab Bank business-driven projects through CTO, STech, and TIS GLOW processes
• Infrastructure Rationalization Solaris to Linux/Windows system simplification and support cost savings
• Improved offshore request processes for improved productivity and business requestor satisfaction
• Projects Delivered:
• Schweb Infrastructure Upgrade RUP Inception and Elaboration project phases
• Implemented LiveSite business content contributor self-service tool for HR Deferred Compensation
• Extended LiveSite for use on Schwab Bank and the Schweb Stock Equity Unit Fund sites
• Upgraded Schweb WebTrends analytics tool to meet CTO technology standards and simplify support
• Migrating of Schweb Solaris SunOne and TeamSite applications to Apache and Red Hat Linux
• Initiated Schweb FastSearch upgrade; created initial project plan used by new project manager
• Updated Schweb infrastructure documentation in MySupport, DCO Portal, and Wipro SMTD's

Robert Half Technology: August 2005 - June 2006

  Carat Advertising – Contract Project Manager and Web Developer (Carat.com)

• Project Managed requirements gathering, scoping, and budgeting for winstarcasinos.com redesign
• Developed PHP/XML content management for flash-based sites: winstarcasinos.com & xmodsrc.com

  Gumas Advertising – Contract Web Developer (Gumas.com)

• Web development for various client web sites and advertising campaigns

Intuit Inc.: 1995-2005

  November 2003 - June 2005 – Technical Project Manager (Intuit.com and TeamSite functionality)

• Project Managed enterprise system hardware and software upgrades
• Concurrently managed multiple project teams of 4-8 direct contributors with budgets up to $500k
• Projects Delivered:
• Web site redesigns for www.intuit.com and www.turbotax.com
• Annual scaling of www.turbotax.com for Tax season traffic
• TeamSite/OpenDeploy upgraded from 5.0 to 5.5 & integrated with Siebel

  April 2003- June 2005 – Web Engineering Manager

• Managed and of 4-6 Web Engineers and developed two Technical Leads
• Coordinated resource allocations with Project Management & QA management teams
• Led Engineering process improvement efforts and contributed to Six Sigma
• Projects Delivered:
• Weekly employee one-on-one meetings and annual performance evaluations
• Implemented "Rapid Development" and "Custom Development" processes

  August 2000- April 2003 – Web Development Manager (Intuit.com, Intranet and TeamSite)

• Managed large team of 22 people; Including Project Managers, Developers/Engineers, and QA
• Controlled a $1.3 Million budget for staff and hardware; Saved $100k with optimized hardware
• Led Reorganization to split Project Management, Development, and QA
• Led Engineering process improvement efforts and contributed to Six Sigma
• Projects Delivered:
• Implemented "Rapid Development" and "Custom Development" processes for content & eCommerce updates
• Intuit.com, turbotax.com and Intranet site redesigns and Fulcrum search
• Internet and Intranet Web servers migrated from Netscape to Apache
• Implemented TeamSite as enterprise system; Shared by 150+ Intuit Internet/Intranet Web sites
• Upgraded TeamSite from 4.5 to 5.0; "Self-Service" content updates
• Internet and Intranet Business Continuity Plans (disaster recovery)

  October 1995 - August 2000 – Web Production Lead (Intuit.com and Intranet)

• Web Production Lead: Prioritized and assigned development assignments
• Contract Web Production Specialist: Developer for Intuit.com, QFN.com, and Turbotax.com sites
• Web Production Specialist: Developed HTML, ColdFusion, Perl, and PHP applications within TeamSite CMS
• Created Web Development training for internal business units
• Projects Delivered:
• Led Y2K Remediation; Web servers migrated from SGI to Sun hardware
• Implemented Job Search and other Web Applications; InQuery Search
• Provided requirements for in-house CMS and selected Interwoven TeamSite as replacement
• Initial launch of intuit.com and qfn.com (Quicken portal) Web sites
• Educated senior management on privacy implications of "Web beacons"

Red Sky Interactive: April 1995 - October 1995

• Multimedia Authoring with Macromedia Director and Shockwave
• Web Site Development

TLA PRODUCTIONS - Studio Scheduler: 1993-1994

RUSSIAN HILL RECORDING - Studio Assistant: 1992-1993

 

Education

Certified Project Manager: PMI/PMBOK PMI preparation studies - UC Berkeley Extension

PMI's Project Management Body of Knowledge Guide

Web and Programming Courses - University of California Extension

Bachelor of Arts - San Francisco State University